1. Introduction

Welcome to Trax Consultants. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and any related applications or platforms. By using our services, you consent to the practices described in this policy. 

2. Information We Collect

We collect information to provide you with the best possible educational consultancy services. The types of information we collect include: 

• Personal Information:
  
  • Name, address, email address, phone number, date of birth, and nationality.
  • Passport details, visa information, and other identification documents.
  • Educational background, including transcripts, certificates, and test scores (e.g., IELTS, TOEFL, SAT).
  • Financial information, such as bank statements and proof of funds.
• Contact Information:
  
  • Information you provide when you contact us with inquiries or requests.
• Website Usage Information:
  
  • IP address, browser type, operating system, and other technical information.
  • Information about your use of our website, including pages visited and time spent on the site.
• Information Provided by Third Parties:
  
  • Information provided by educational institutions, visa processing centers, and other relevant third parties, with your consent.

3. How We Use Your Information

We use your information for the following purposes:

• Providing Services:
  
  • Assisting you with university applications, visa processing, and other study abroad services.
  • Communicating with you regarding your applications and related matters.
  • Providing personalized advice and support.
• Improving Our Services:
  
  • Analyzing website usage and trends to improve our website and services.
  • Conducting market research and surveys.
• Legal Compliance:
  
  • Complying with applicable laws and regulations.
  • Responding to legal requests and preventing fraud.
• Marketing and Communication:
  
  • Sending you information about our services, promotions, and events, with your consent.

4. Sharing Your Information

We may share your information with:

• Educational Institutions: To process your applications and facilitate your admission.
• Visa Processing Centers: To process your visa applications.
• Third-Party Service Providers: To assist us with website hosting, data analysis, and other services.
• Legal Authorities: When required by law or to protect our rights.
• With your explicit consent.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include: 

• Using secure servers and encryption.
• Implementing access controls and authentication procedures.
• Regularly reviewing and updating our security practices.
  
  

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. 

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the information we hold about you. 
  
   
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your information, subject to legal limitations. 
  
   
• Objection: You can object to the processing of your information for certain purposes.
• Withdrawal of Consent: You can withdraw your consent at any time, where applicable.

To exercise these rights, please contact us at the contact information provided below.

8. International Data Transfers

As we assist with international education, your information may be transferred to and processed in countries outside of Pakistan. We will take appropriate measures to ensure that your information is protected in accordance with this policy and applicable laws. 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after the changes take effect constitutes your acceptance of the revised policy. 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: 

traxconsultants@gmail.com

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Pakistan.